How long does it take to get a decision?

A: Generally, it takes 2 to 3 months for your insurance carrier to make a decision on your claim. If your claim’s level of complexity is high, your insurance carrier may ask for additional documentation and consequently, more time to complete their review and make a determination on your claim. Most states have guidelines for the amount of time an insurance carrier can take to make a decision on a claim. Contact your state’s Department of Insurance for details.